# Provision of Genesys Cloud Contact Centre

Provision of the Genesys Cloud Contact Centre to support the newly created Fair Work Agency.  This contract was procured through RM6116.  The committed first year spend is £133,386.

Source: QUOTA CÔTE — https://quotacote.com/opportunites/provision-of-genesys-cloud-contact-centre-royaume-uni--1ccbdc6c-fc80-4224-9a5f-b952648f1ce0
Last checked by QUOTA: 2026-09-22
Methodology: https://quotacote.com/a-propos-des-donnees

## Key facts

- Country: Royaume-Uni [FACT]
- Deadline: 2026-08-26 [FACT]
- Last checked by QUOTA: 2026-09-22 [FACT]
- Sector (QUOTA normalisation): Télécommunications & IT [ANALYSIS]
- Summary: QUOTA editorial summary of the source notice [ANALYSIS]

## Entities

- geography: Royaume-Uni
- funder: Department for Business and Trade
- buyer: Department for Business and Trade

## Limitations

- QUOTA republishes a normalised summary, not the tender documents themselves.
- Commercial details (source dossier, full deadline history, budget) are reserved for subscribers.